Greening Service Management

Greening Service Management

A green guide to service management order today!

A guide to green service management according to ITIL®.


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An ITIL guide to green IT - buy now!

Endorsed by itSMF International

This publication shows how organizations can use service management to reduce the environmental impact of IT as well as reducing costs at the same time.

Whilst most organizations are addressing the environmental impact of IT through data centre consolidation, virtualization, cloud computing and so on, the ones having the biggest impact are those realizing that it is improvement in workflow and processes that will have the greatest impact.

There is no need for a new methodology or framework for sustainability. Service management and best practice guidance such as ITIL can address today's environmental challenges. This book shows you how.

Key Features and Benefits:

  • The role of service management - how and where does service management play a part in achieving environmental change? Each phase of the ITIL service lifecycle is looked at separately: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. This gives you a thorough understanding of how you can reduce your organisations impact.
  • The role of governance - how and where governance plays a part in achieving environmental change. This guide details how you can win board approval and save the environment.
  • Where to start - practical advice on how to make a start on addressing the green IT issues confronted by organizations. Often getting started is the hardest thing, this guide will make it easy!
  • Measuring environmental performance - advice on measuring your environmental performance - measuring the benefits of any green initiative can be difficult. This book will show you how!

We also offer this book in our itSMF Book Suite.

Authors: Ian Salvage, with Karen Ferris
Publisher: TSO
ISBN 10: 0117068799
ISBN 13: 9780117068797
Format: Softcover
Published Date: 11 August 2011
Availability: In Stock

Acknowledgement of OGC Copyrights.

Order this guide to green service management today!

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