SLA Template, Checklist & Starter Kit

SLA Template, Checklist & Starter Kit

Essential checklists, templates and books.

These will give you a great start in writing your first service level agreement, and making it practical and usable.


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Order the SLA Template, Checklist & Starter Kit today!

The SLA Template, Checklist & Starter Kit contains essential checklists, templates and books needed to give you a great start to writing effective service level agreements.

Overview of the Books and Tools included in this kit:

The Complete Guide To IT Service Level Agreements, 3rd Edition - provides checklists and a comprehensive overview of SLAs for IT. Use of this book helps align IT services with business needs.

SLA Framework: Templates & Tools for IT and Technology, 12th Edition (CD-ROM) - a comprehensive set of checklists and templates for creating SLAs for IT. Provides extensive checklists, templates, examples and tools.

Service Agreements: A Management Guide - outlines the background, operation and benefits of a variety of service agreements, and includes models for the design of a service catalogue and service agreement development.

 

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Use these SLA checklists and templates to create effective service level agreements. Purchase today for immediate results.

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