Service Offerings and Agreements (SOA) - ITIL V3 Intermediate Capability Handbook (Single Copies)

A study aid for the ITILv3 Service Offerings and Agreements (SOA) exam>

This exam guide is also ideal for practitioners too!

Order your copy of this guide to help you prepare for the Service Offerings and Agreements (SOA) Intermediate ITIL^®v3 exam - order now!

This guide provides a quick reference to the processes covered by the ITILv3 SOA exam syllabus. It is a study aid for students taking the ITIL Capability Intermediate SOA qualification exam.

A handy portable reference source for practitioners who work with the SOA processes, this handbook comes in an easy-to-transport format, making it ideal for situations when you are working away from the office.

Key Features and Benefits:

• Authored and quality assured by itSMF, the representative body for IT service management professionals. Assuring you of the quality and relevance of the material in the guide.

• A quick-reference guide and a practical resource, ideal for practitioners who are always on the go. No need to carry around large books when you are out of the office!

• This handbook functions as a study aid if you are taking the Capability stream SOA exam, covering the essential information and helping you to pass first time!
• Comes in packs of 10 pocket guides, offering ATOs and training providers a convenient way to purchase these guides - Service Offerings and Agreements (SOA) - ITIL V3 Intermediate Capability Handbook (Pack of 10).

Author: itSMF
Publisher: TSO
ISBN 10: 0113312709

ISBN 13: 9780113312702

Pages: 100
Format: Softcover
Published Date: 8 November 2010
Availability: In Stock

Acknowledgement of OGC Copyrights.

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