Includes a framework for the implementation of Service Management, and models for the development of a service catalogue and for the negotiation and development of service agreements.
Pay by telephone, Call + 1 877 317 3454 between 7am and 5pm EST and have your payment card at hand. Pay by check or bank transfer/wire? Email servicecenter@itsmfusa-online-store.com with the products you require and we will send payment details. FEDERAL GOVERNMENT, STATE AUTHORITIES, FINANCIAL INSTITUTIONS and LISTED COMPANIES can purchase with a PO. Email your PO to servicecenter@itsmfusa-online-store.com and we will get moving. Questions: Email servicecenter@itsmfusa-online-store.com or our fax number is: + 44 1353 662667