Buy this concise guide to the Service Strategy element within ITILv3!
Endorsed by itSMF International
This pocket guide provides an in-depth overview of Service Strategy. It describes the key elements, principles and objectives of this element of the new lifecycle approach taken in ITILv3.
The Service Strategy Key Element Guide also provides a handy quick reference to the core ITILv3 book Service Strategy.
Key Features:
- Distils the key elements, principles and objectives of the new Service Strategy element of ITILv3.
- Handy quick reference to the core ITILv3 publication Service Strategy.
- Jointly written with, and endorsed by, the itSMF.
Author: OGC & itSMF
Publisher: TSO
ISBN 10: 0113311192
ISBN 13: 9780113311194
Pages: 64
Format: Softcover
Published Date: 31 March 2008
Availability: In Stock
Acknowledgement of OGC Copyrights.
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