Endorsed by itSMF International
This pocket guide provides an in-depth overview of Service Strategy. It describes the key elements, principles and objectives of this element of the new lifecycle approach taken in ITIL V3.
The Service Strategy Key Element Guide also provides a handy quick reference to the core ITIL V3 book Service Strategy.
This pocket guide is provided in packs of 10. This provides an economic way for you to purchase a copy of this pocket guide for every member of your IT service management (ITSM) team.
Key Features:
- Distils the key elements, principles and objectives of the new Service Strategy element of ITIL V3.
- Handy quick reference to the core ITIL V3 publication Service Strategy.
- Comes in packs of ten, providing an economic way for you to purchase a copy of this pocket guide for every member of your ITSM team.
- Jointly written with, and endorsed by, the itSMF.
Author: OGC & itSMF
Publisher: TSO
ISBN 10: 0113310706
ISBN 13: 9780113310708
Format: Pack of 10 Softcover Pocketbooks
Published Date: 31 March 2008
Availability: In Stock
Order your copy of this latest in best practice guidance today for immediate despatch.
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