ITIL: Service Design Key Element Guide (Single Copies)

A handy quick reference to the core ITILv3 book Service Design.

This guide provides guidance on the key element of the new service lifecycle approach taken in ITILv3 service design.

Order your copy of this concise guide to the Service Design element within ITIL^®v3 today!

Endorsed by itSMF International

This pocket guide is a handy quick reference to the Service Design element of the new lifecycle approach taken in ITILv3. It comprehensively provides an overview of principles, objectives, key elements and practices of Service Design.

ITIL: Service Design Key Element Guide additionally covers many of the key pieces of information on the subject of Service Design, including:

• The five aspects of design.
• How to define service level requirements.
• The Service Design process elements.

Key Features:

• In-depth overview of the core ITILv3 domain Service Design.
• Makes the information in the core ITILv3 book, Service Design, both simpler and more straightforward for the reader to understand.
• Written in conjunction with, and endorsed by, itSMF International.
• We also provide this pocket guide in packs of 10, providing a convenient way to purchase a copy for all the members of your IT service management team in one go - ITIL: Service Design Key Element Guide (Pack of 10), or you might like to consider the ITIL: Key Element Guide Suite which contains one copy of each of the five Key Element Guides.

  Authors: OGC and itSMF
  Publisher: TSO
  ISBN 10: 0113311206
  ISBN 13: 9780113311200
  Pages: 116
  Format: Softcover
  Published Date: 31 March 2008
  Availability: In Stock

  Acknowledgement of OGC Copyrights.

  Get to grips with this element of the new service lifecycle approach taken in ITILv3 - order your copy of this pocket guide today!