ITIL: Continual Service Improvement Key Element Guide (Pack of 10)

A 10-pack of this handy quick reference guide to the core ITILv3 book Continual Service Improvement.

This guide also details the key elements, objectives and principles of Continual Service Improvement.

Endorsed by itSMF International

This pocket guide provides a straightforward and no-nonsense introduction to the Continual Service Improvement element of ITIL V3. It details the key principles, element and objectives of Continual Service Improvement. Providing a handy quick reference for IT service management (ITSM) practitioners.

This publication is partly authored by, and endorsed by, itSMF International. The worldwide organisation representing the ITSM community.

By purchasing this product you are procuring 10 copies of this pocket guide. It is ideal for those organisations looking to provide each member of their ITSM team with a simple introduction to the Continual Service Improvement element of ITIL V3.

Key Features:

• Simple introduction to the Continual Service Improvement element of ITIL's latest version, ITIL V3.
• Written in conjunction with, and endorsed by, itSMF International.
• Provided in packs of 10 pocket guides. Enabling you to provide each and every member of your ITSM team with a copy this pocket guide. Making sure they understand this critical element of ITIL V3.
• Covers the key elements, objectives and principles of Continual Service Improvement.

Authors: OGC and itSMF
Publisher: TSO
ISBN 10: 0113310749
ISBN 13: 9780113310746
Format: Pack of 10 Softcover Pocket Guides
Published Date: 31 March 2008
Availability: In Stock

Order your set of this best practice pocket guide today.