Buy this graphical guide to ITIL® v3 today
ITIL Version 3 At a Glance takes a graphical approach to consolidating the information of ITILv3. This desk reference’s unique graphical approach takes otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams.
ITIL Version 3 At a Glance will be of interest to organisations looking to train their staff in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL version 3 implementation.
Each chapter in ITIL Version 3 at a Glance summarises one of the ITILv3 books in the following consistent structure:
- Brief Description of the Stage
- Overview Diagram of the Stage
- Key Concepts of the Stage
- Practices or Processes
- Roles
- Process Purpose
- Overview Diagram
- Key Concepts
Key Features & Benefits:
- Conveys the key information on ITILv3 processes in a graphical manner, leading the reader to easily understand the critical information. An ideal tool for those who learn more through images than through the written word.
- An easy-to-use tool for training organisation to provide to each of their ITILv3 course delegates. Saving time and money on the creation of course material.
- Ideal for those readers who just want to know more about ITIL, rather than reading the official ITIL titles. Saving time and money!
Author: John Long
Publisher: Springer
ISBN 10: 0387773924
ISBN 13: 9780387773926
Pages: 84
Format: Spiral-Bound
Published Date: September 2008
Availability: In Stock
Acknowledgement of OGC Copyrights.
Buy this essential ITIL training reference today!
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