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ITIL Small-Scale Implementation is a practical guide of how the Information Technology Infrastructure Library® can be scaled down for use by smaller organisations. The book uses the terminology used in the other ITILv3 books, making it suitable for use in conjunction with the other core titles in the ITIL Lifecycle Publication Suite.
Additionally, the book follows the service lifecycle approach used in ITILv3, clearly describing in a step-by-step manner how each phase can be scaled for smaller organisations.
Key Features and Benefits:
- A guide of how ITILv3's service lifecycle approach can be tailored for smaller organisations. Providing a source of best practice information that will help smaller organisation to save money, time and effort whilst aligning IT with the objectives of the organisation.
- Uses a terminology that is consistent with the other core ITIL books, helping to make the best practices in the core books applicable for smaller organisations.
- Authored by the UK's OGC (Office of Government Commerce), the originators of the ITIL methodology. Reinforcing the authority of the material in the book.
Author: OGC (Office of Government Commerce)
Publisher: TSO
ISBN 10: 0113310781
ISBN 13: 9780113310784
Format: Softcover
Published Date: 28 August 2009
Availability: In Stock
Acknowledgement of OGC Copyrights.
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