Buy ITIL®v3 (ITIL Refreshed) - Complete Library Plus Today!
ITIL has been refreshed.
After 2 years gestation, the new version of the IT Infrastructure Library®, ITILv3, was published on 30 May 2007. Your organisation can start benefitting immediately by deploying the world's most widely-used IT service management framework. It can now be ordered from us (we're official TSO distributors) for immediate worldwide despatch.
If you are implementing ITIL within your organisation and want to purchase the complete set of the five NEW core publications plus The Official Introduction to the ITIL Service Lifecycle, the unique Complete Library Plus is available from this page (order above) in book format, as well as in electronic PDF download and annual subscription formats.
Customers have also purchased:
To simplify ITIL implementation, the 
ITSM Documentation Toolkit
Included in the set are:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
- The Official Introduction to the ITIL Service Lifecycle, Second Edition
ITIL's most recent version, Version 3 (V3), represents an important evolutionary step in its life. The refresh has transformed the guidance from providing a great service to being the most innovative and best in class. At the same time, the interface between old and new approaches is seamless so that users do not have to reinvent the wheel when adopting it. V3 allows users to build on the successes of V2 but take IT service management even further.
In general, V3 makes the link between ITIL's best practice and business benefits both clearer and stronger. The main development is that V3 takes a lifecycle approach to guidance, as opposed to organising according to IT delivery sectors. To reinforce changes, the library has seen a major visual revamp with inspirational imagery based on natural themes and a new, clean layout.
Author: OGC
Publisher: TSO
Published Date: 12 May 2010 & 31 August 2007
Availability: In Stock
Format: Softcover (traditional book format)
Acknowledgement of OGC Copyrights.
Order this set of essential books today for immediate despatch!