ITIL and the Software Lifecycle: Practical Strategy and Design Principles

Demonstrates how to integrate ITIL in the software development (service design) process.

This approach helps deliver services that have been designed to meet business requirements & improves the maintainability of IT services.

Buy ITIL and the Service Lifecycle: Practical Strategy and Design Principles today.

ITIL and the Service Lifecycle: Practical Strategy and Design Principles illustrates how software development and operations (ITIL) can come together. Allowing for an in-depth service design phase. This approach helps deliver services that have been designed to meet business requirements & improves the maintainability of IT services.

This title presents readers with an approach to software development that builds on established processes. This leads to better alignment of IT services within organisation needs.

Quality, stability and availability of an IT service are determined by all of the lifecycles that flow in and out of the service lifecycle. This book aims to explain how to apply process disciplines in order to deliver a higher quality of service at a lower cost to the organisation.

This book covers best practice as described in all three versions of ITIL. It treats ITIL in generic, rather than version-specific terms. Where a particular version is applicable, it is clearly specified in the text.

Key Features:

• Demonstrates an approach bringing together software development with operations (ITIL) that results in an improvement in the maintainability of IT services.
• Explains how to apply process disciplines in order to deliver a higher quality of service at a lower cost.
• Covers best-practice as described in all three versions of ITIL.

Overview of ITIL:

ITIL has become the de facto standard in service management best practice processes and the lens through which the value of IT services is viewed and measured. ITIL, with its emphasis on standardising IT processes and building a common language, helps you better manage and optimize the cost and quality of IT services.

Authors: Brian Johnson and John Higgins
Publisher: Van Haren Publishing
ISBN: 9789087530495
Pages: 134
Format: Soft Cover
Published Date: 30 August 2007
Availability: Ex Stock

Order this vital book on how to integrate ITIL in the software development (service design) process today!