ISO20000 (ISO/IEC 20000) All Five Parts of the ISO 20000 Series

ISO20000 (ISO/IEC 20000) All Five Parts of the ISO 20000 Series

Align IT with organizational goals and achieve optimum ROI - Order all five parts of the ISO/IEC 20000 Standard today!

This kit contains all five parts of ISO/IEC 20000 - the standard for IT service management.

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Order all five parts of the ISO/IEC 20000 standard today, buy this kit containing all five parts - order now!

This kit contains all five parts of ISO/IEC 20000 - the standard for IT service management, with one click of the mouse you can order all five parts.

The standards included in this kit are:

ISO/IEC 20000-1:2011 - The specification laying out the requirements for a service management system (SMS) (New Spring 2011).

ISO/IEC 20000-2:2012 - This code of practice describes the best practices for service management processes within the scope of ISO/IEC 20000-1. (New Spring 2012).

ISO/IEC TR 20000-3:2009 - Provides vital information on writing a scope for an SMS as well as providing information on implementing an ISO/IEC 20000-1 SMS.

ISO/IEC TR 20000-4:2010 - The purpose of this standard is to facilitate the development of a process assessment model according to ISO/IEC 15504 process assessment principles.

ISO/IEC TR 20000-5:2010 - Provides an exemplar implementation plan for a SMS that meets the requirements of ISO/IEC 20000-1. Providing essential advice and guidance on SMS implementation.

Key Features and Benefits:

  • Features all parts of the ISO/IEC 20000, enabling you to purchase all five parts with one mouse click - saving you time.
  • ISO/IEC 20000 the IT service management standard specifies the requirements for an SMS and will help you implement an SMS. Using the methods in the standard will help align IT with the organization's goals, thus making ROI greater and IT run more efficiently.
  • All the advice and guidance in all five parts of the standard is written in a generic manner, making it applicable no matter the size, type or location of your organization.
  • Contains the latest version of the specification for an SMS - ISO/IEC 20000-1:2011 - meaning this kit is bang up to date!

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Format: 5 x Hardcopy Standards
Availability: In Stock

Order all five parts of the ISO/IEC 20000 standard today - align IT with organizational goals and achieve optimum ROI - order today!

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