ISO15504-2 ISO 15504-2 ISO/IEC 15504-2 IT Process Assessment
ISO/IEC 15504-2:2003 defines the requirements for performing process assessment as a basis for use in process improvement and capability determination.
Process assessment is based on a two dimensional model containing a process dimension and a capability dimension. The process dimension is provided by an external process reference model, which defines a set of processes characterised by statements of process purpose and process outcomes. The capability dimension consists of a measurement framework comprising six process capability levels and their associated process attributes.
The assessment output consists of a set of process attribute ratings for each process assessed, termed the process profile. They may also include the capability level achieved by that process.
ISO/IEC 15504-2:2003 identifies the measurement framework for process capability and the requirements for:
- Performing an assessment,
- Process reference models,
- Process assessment models,
- Verifying conformity of process assessment.
The requirements for process assessment defined in ISO/IEC 15504-2:2003 form a structure which:
- Facilitates self-assessment,
- Provides a basis for use in process improvement and capability determination,
- Takes into account the context in which the assessed process is implemented,
- Produces a process rating,
- Addresses the ability of the process to achieve its purpose,
- Is applicable across all application domains and sizes of organisation, and
- May provide an objective benchmark between organisations.
The minimum set of requirements defined in ISO/IEC 15504-2:2003 ensures that assessment results are objective, impartial, consistent, repeatable and representative of the assessed processes.
Key Features and Benefits:
- Defines the requirements for performing process assessment as a basis for use in process improvement and capability determination, particularly within an IT context. Helping you to understand how to undertake a process assessment, leading to process improvement and capability determination.
- The information distilled in this standard is applicable no matter the size or type of organisation, be they small, medium or large, or from the public, private or not-for-profit sectors.
Pages: 16
Format: Hardcopy
Published Date: 30 October 2003
Availability: In Stock
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