ITSMF USA - IT Service Management

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Price: $149.95
A Guide to the Universal Service Management Body of Knowledge (USMBOK)

Price: $24.00
A Study Guide to Service Catalogue: from the Principles of ITIL V3

Price: $56.00
ABC of ICT - An Introduction to the Attitude, Behavior and Culture of ICT

Price: $15.00
ABC of ICT - CARD DECK

Regular Price: $102.95
On Sale For: $97.95
ABC of ICT Soft Skills Set

Price: $31.95
ABC of ICT: The Exercise Workbook

Price: $51.00
ASL, a Framework for Application Management

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ASL, a Management Guide, Second Edition

Price: $55.00
Balanced Diversity - A Portfolio Approach to Organisational Change

Price: $64.95
BiSL – A Framework for Business Information Management

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BiSL - A Management Guide

Price: $48.95
Building an ITIL-Based Service Management Department

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Business-Focused IT and Service Excellence, Second Edition

Price: $49.95
Capacity Management - A Practitioner Guide

Price: $39.95
Configuration Management: Expert Guidance for IT Service Managers and Practitioners

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Creating and Driving Service Excellence: An Executive's Guide to IT Service Management

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Defining IT Success through the Service Catalog

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Effective IT Service Management: To ITIL and Beyond!

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Foundations of Service Level Management

Price: $48.00
Fundamentals of Benefit Realization

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