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One Stop Shop with IT Governance Ltd and itSMF USA

IT Governance Ltd provides a full e-commerce offering and fulfilment service to members and guests of itSMF USA. Welcome to our store!

itSMF USA member benefits:

One of the benefits associated with itSMF USA membership is the use of this online store. As well as receiving a discount on your purchases, you have direct access to the most comprehensive range of books and tools, the fastest delivery available in North America, and most importantly, a dedicated team of people to talk to about your specific requirements.

Comprehensive product range

• A comprehensive range of IT Service Management books and tools;
• All the world's specialist IT publishers are here!
• Multiplicity of formats - from soft cover through to eBook (either Adobe eBook or Mobi eBook);
• Online multi-user licences for core publications such as the ITIL Lifecycle Publication Suite.
• All payment cards accepted 
• PayPal accepted
• Purchase Orders (see Customer Service) accepted.

Pricing and shipping

• Special prices exclusively available to members of itSMF USA. (Find out more about membership)
• itSMF USA member prices are EITHER a fixed special price per product OR a 10% discount against the listed price.
• Special price terms are only displayed when you are logged in to your account.
• Shipping options selected as part of the checkout process
• Shipping is from our well-stocked warehouse in Allentown, PA.

Customer Service?

See our Customer Service pages!

News and Announcements! 5/13/2013 Essential ITSM Resources 4/18/2013 Top 10 Bestsellers 1/11/2013 ITSM webinars, not to be missed!